We strive to deliver the highest standards in clinical care, service delivery and operational performance — continually learning, always improving.

We treat every patient, partner and team member with compassion, dignity and inclusion; recognising the individual behind every transfer.

We act with honesty, transparency and professionalism. We are accountable for our actions and decisions, even under pressure.

Collaboration is at the heart of our service. We work seamlessly with Education Institutions, Hospitals, Ambulance Services and Specialist Transport Providers to provide truly integrated care.

We embrace blue-sky thinking, technology and practices to advance patient safety and service efficiency in an evolving healthcare landscape.

We are a proud champion of neurodiversity in the workplace.

We are focused on what truly matters — improving health outcomes and the patient experience; from first contact to final destination.